Privacy Policy

🌸 What We Collect

1. Information You Provide

We may collect information you provide directly to us, including your name, email address, phone number, billing address, shipping address, account information, order information, service request details, and information you choose to provide when contacting us.

2. Order, Product, and Service Information

If you make a purchase, download a digital product, request a custom item, purchase or request a service, or otherwise conduct a transaction through the Site, we may collect the information necessary to process, fulfill, manage, and communicate with you about that transaction.

3. Automatically Collected Information

When you use the Site, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referring pages, and information about how you interact with the Site.

4. Information Processed by Third Parties

We use third-party services to help operate our business and Site. These may include WordPress, WooCommerce, payment processors such as PayPal, hosting providers, shipping and fulfillment services, email services, security and fraud-prevention tools, analytics services, and other providers necessary to operate our Services.

These third parties may collect or process information according to their own privacy policies and practices.

🛍️ How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders, payments, digital downloads, and service requests.
• Create and manage customer accounts.
• Communicate with you about purchases, services, accounts, inquiries, shipping, returns, refunds, or other transactions.
• Provide customer support.
• Send marketing emails, offers, updates, or newsletters when you have chosen to receive them.
• Operate, maintain, troubleshoot, and improve the Site and our Services.
• Detect and prevent fraud, spam, unauthorized activity, and security threats.
• Maintain appropriate business and transaction records.
• Comply with applicable legal and regulatory obligations.

💳 Payments

Payments made through the Site are processed through third-party payment providers, such as PayPal and other payment methods made available through our checkout.

Payment providers may collect and process payment information according to their own privacy policies and security practices. Must-Haves With Autumn does not directly store complete credit or debit card information entered through third-party payment processing systems.

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to help the Site function properly, maintain shopping carts and customer sessions, remember preferences, protect the Site, understand visitor activity, and improve the user experience.

Third-party services integrated with the Site may also use cookies or similar technologies according to their own policies.

You can control certain cookie settings through your browser. Disabling cookies may prevent some features of the Site, including shopping, account, or checkout functionality, from working correctly.

💬 Sharing Your Information

We may share information with trusted vendors and service providers when reasonably necessary to operate the Site and our business, including providers that help us process payments, fulfill and ship orders, provide digital products, send transactional communications, host the Site, prevent fraud, provide customer support, or perform other business functions.

We may also disclose information when required by law, when reasonably necessary to protect our rights or the rights and safety of others, to investigate or prevent fraud or misuse, or in connection with a merger, sale, reorganization, or other business transfer.

We do not sell your personal information for profit.

🔒 Security of Your Information

We take reasonable administrative and technical measures to protect the personal information handled through our Site. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Please use appropriate care when providing personal information online and protect your account credentials from unauthorized access.

🗂️ Data Retention

We retain personal information and transaction records for as long as reasonably necessary to fulfill orders and services, provide customer support, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

🌍 International Use

Must-Haves With Autumn primarily serves customers within the United States. Some third-party providers used to operate the Site may process or store information in other jurisdictions.

By using the Site, you understand that information may be processed through these providers according to their respective privacy practices and applicable laws.

👶 Children’s Privacy

This Site is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

💌 Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information. These may include rights to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you.

You may also have the right to withdraw consent where our processing relies upon your consent.

To submit a privacy-related request, contact us at mwa@musthaveswithautumn.com.

We may need to verify your identity before completing certain requests.